Subscriber Lounge

Everything there is to know about your subscription. All in one place.


Subscription / Payment Information

Update your payment information. Log into the Above Avalon payer portal (available here) to update your payment information. The payer portal can be used for subscriptions to the Above Avalon Daily newsletter, AVALON podcast, and Financial Models. To access the payer portal, use the email address used to create your subscription.

Update / upgrade your subscription. Log into the Above Avalon payer portal (available here) to update or upgrade your subscription. To access the payer portal, use the email address used to create your membership. If you don’t see upgrade options, scroll down on this page for the appropriate digital forms to fill out for bundling other products with your subscription. Please Note: There are no refunds for unused time.

Convert a monthly subscription to an annual plan. Use this form to convert your monthly subscription to an annual subscription.


Above Avalon Daily Newsletter Information

Delivery Info. If you are subscribed to Above Avalon Daily (starting at $20/month or $200/year), updates are sent directly to your email inbox Monday through Thursday. If experiencing delivery issues, make sure the emails aren’t being sent to a spam / junk folder. If you still don’t see the updates in your inbox, reach out to me using this form.

Weekly Version. Use this form to receive a consolidated email version of the daily emails. The weekly email version contains the same topics and analysis found in the daily emails. The difference is that four daily emails are consolidated into one (long) email. Subscribing to the weekly email will have no impact on your daily email deliveries. 

Archive Access. Read Above Avalon Daily updates previously sent to subscribers by accessing the archive built with Ghost - a design-first archive platform. Subscribers to Above Avalon Daily have full access to the archive available here.


Above Avalon Forum (in Discord)

Chat with others from around the world in the Above Avalon forum using this link. If you have never joined the forum in Discord, use this invite to get up and running.


Have Additional Questions?

Contact Neil. Use this contact form to reach out to me with questions about your subscription.


Upgrade Your Subscription

Utilize the following add-ons to customize your Above Avalon membership to suit your daily workflows and interests.

Podcasts

Allows Above Avalon analysis to be accessible beyond your screens so you can listen around the house, on a walk, or in the car. Members with the Podcasts add-on attached to their membership receive access to two exclusive podcasts: Above Avalon Daily and AVALON.

Above Avalon Daily. New episodes are published Monday through Thursday and can be listened to in Apple Podcasts, Overcast, and various other podcast players. Each episode is between 12 and 15 minutes in length and closely follows that day’s daily update. Listen to two sample podcast episodes here and here. Above Avalon Daily allows the written daily updates to be accessible beyond your screens so you can listen around the house, on a walk, or in the car.

AVALON. A podcast about Apple unlike anything you have listened to before.Join Neil Cybart each week for a journey through the world of Apple - loosely modeled after Apple’s famous Monday morning meetings. New episodes on Tuesdays.

Fill out this form to get the podcast add-on.

If you are experiencing podcast episode delivery issues, reach out to me directly using this contact form to investigate the issue.

Inside Orchard

In 2021, I launched InsideOrchard.com to serve as a home for my broader views on technology and society that go beyond Apple. Ten years ago, technology was a defined sector with recognizable barriers. Ten years from now, there will be little to no delineation between technology and society as the two become intertwined. A subscription to Inside Orchard includes access to my exclusive weekly essays and podcast episodes. Inside Orchard essays are written for everyone from executives and investors to hobbyists and students. 

Inside Orchard essays revolve around the following topics:

  • Industry analysis.

  • Company / business model analysis.

  • Technology’s impact on societal and consumer trends.

Subscribe to access a fresh and unique perspective on how to make sense of the world. More information about Inside Orchard is available here

Bundle an Inside Orchard subscription with an Above Avalon membership and pay just $5/month or $50/year for Inside Orchard. That’s 50% off regular pricing. Subscribe to two of the leading sources of analysis and perspective in the technology industry for just $25/month or $250/year. Join the growing number of Above Avalon members who have taken advantage of the bundle offer.

Fill out this form to add Inside Orchard to your existing Above Avalon membership for just $5/month or $50/year (50% off regular pricing).

Financial Models

Designed for anyone with an interest in Apple’s financials and product strategy, the Financial Models add-on provides access to my Apple earnings model and three of my Apple installed base models (iPhone, iPad, and Apple Watch). This is the first time that my installed base models have been made available to others.

The models are built in Excel but also usable in Numbers. While the models include my estimates and assumptions, all inputs can be adjusted to reflect your own assumptions. The add-on also includes the ability to reach out to me with questions about the models.

A general rule with financial models is that the best ones are constantly being improved. As new information becomes available, the installed base models will be updated.

The models, which have been built over the course of years, make it possible to estimate:

  • Device unit sales.

  • The number of devices in the wild over time.

  • Percent of device sales going to new users vs. existing users by year.

  • Product upgrade cycle length.

  • The upgrade path that users take.

  • And more…

The preceding metrics will be of interest to everyone from AAPL investors modeling Apple’s financials to Apple competitors and suppliers needing to better understand the marketplace.

The models are available to members as an add-on ($850 per year) that is attached to an Above Avalon membership. Special bundle pricing ($150 off) is available to members currently subscribe to “The Works.” 

Fill out this form to get the Financial Models add-on.